Data Privacy Policy

At Fortunica Casino, we take your privacy seriously. This Privacy Policy explains what information we collect when you use our website and services, how we use it, and the steps we take to protect it. It also explains the choices and privacy rights available to you.

Types of data we collect

Personal data

We collect information you provide when you create or manage an account, contact us, or submit a request. This may include your name, date of birth, contact details and account information. We may also ask for documents or other details needed to verify your identity or protect your account.

Technical data

When you use our website, we may collect information such as your IP address, device type, browser settings and pages visited. We may also record account activity, including sign-in attempts, to help maintain the service and identify unusual activity.

Transactional data

We may keep records of deposits, withdrawals and other account transactions. These records can include amounts, dates, payment method details and the status of a transaction. We use them to manage your account and respond to payment queries.

How we use your information

We use personal information to provide and manage your account, process transactions, respond to requests and keep the service working. We may also use it to verify account details, prevent fraud, investigate security concerns and meet applicable legal obligations. Where required, we will ask for your consent before using information for a purpose that depends on it.

How we protect your data

We use organisational and technical measures designed to limit unauthorised access to personal information. Access is restricted to people and providers who need the information for their work. We keep information only for as long as needed for the purposes described in this policy or to meet applicable requirements. No online service can remove every security risk, so you should also keep your sign-in details private and contact us if you notice activity you do not recognise.

Cookies and tracking technologies

We use cookies and similar technologies to support essential website functions, remember preferences and understand how the website is used. Some cookies may be set by third-party providers that help us operate or measure the service. Where consent is required for optional cookies, you can choose whether to allow them. You can also manage cookies through your browser settings, although blocking some cookies may affect website functions.

Your privacy rights

You may have the right to request access to the personal data we hold about you, ask us to correct inaccurate information, or request deletion of information where applicable. You may also be able to object to certain uses of your data, ask us to restrict its use, or withdraw consent where we rely on it. Contact our support team to make a request. We may need to confirm your identity before responding, and some information may need to be retained for legal or account-related reasons.

Sharing information with third parties

We may share information with providers that support functions such as payments, identity checks, hosting and account security. We may also disclose information where required by law or where necessary to address fraud or other misuse. We expect providers handling personal information on our behalf to protect it and use it only for agreed purposes.

Changes to this policy

We may update this Privacy Policy when our services or data practices change. The current version will be available on this page. Please review it from time to time to stay informed about how we handle your information.