Fortunica Casino

Responsible Gambling at Fortunica Casino

At Fortunica Casino, we are committed to safer gambling and to helping players stay in control. Your safety matters, and gambling should remain a form of entertainment rather than a way to make money. We encourage controlled play, regular checks on your activity and taking a break whenever you feel it would help.

How we support player safety

We aim to make it easier to manage your account and make informed choices about your play. Please use the activity-control options available in your account and contact our support team if you need help finding them. These tools can support your decisions, but they do not replace setting personal boundaries or seeking help when gambling is affecting your life.

Set limits on your activity

Deposit and loss limits

Consider setting a daily or weekly deposit limit that fits your budget. A loss limit can also help you decide in advance how much you are comfortable spending over a chosen period. Treat these limits as firm boundaries and do not try to recover losses by increasing them. Check the terms shown in your account for how limit changes take effect.

Time limits and account breaks

Set a time limit before you start and take regular breaks. If you need time away, use an account break where this option is available. Check the duration and account access details before confirming it. A break can give you space to review your habits and decide what you want to do next.

Self-exclusion

If you want to stop gambling for a longer period, consider self-exclusion. This is a request to restrict your access to your account for a selected period, subject to the options and terms presented when you apply. If you choose self-exclusion, do not open another account to continue gambling. You can also ask a support organisation about additional ways to limit access to gambling.

Signs that gambling may be becoming a problem

It may be time to seek support if you spend more time or money gambling than planned, chase losses, borrow money to gamble, hide your activity, or find it difficult to stop. Gambling can also affect sleep, relationships, work or day-to-day finances. You do not need to wait until these effects feel severe before asking for help.

Tips for staying in control

  • Set a budget and a time limit before you begin.
  • Do not gamble with money needed for bills or essentials.
  • Avoid gambling when upset, tired or under the influence of alcohol.
  • Take breaks and keep other activities in your routine.
  • Review your account activity regularly and act if it concerns you.

Professional help and support

If gambling is causing concern, speak with someone you trust and consider contacting GamCare or Gamblers Anonymous in the UK. You can also seek professional support through your GP or NHS services. These organisations can explain available support options. If you feel at immediate risk, contact emergency services.

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